About Us
Remotely Notary is a virtual company offering a variety of online notary services to nationwide and international signers. Located in Franklin Square, New York, we are dedicated to providing convenient and secure notary services to our clients. We understand that every client has unique needs. That's why we offer flexible scheduling and can accommodate your specific requirements. Whether you need a single document notarized or multiple documents, we are here to help. Don't let distance stand in the way of getting your important documents notarized. Contact us today to learn more about out remote notary services.
Cancellation & Refund Policy
At Remotely Notary, we value your time and strive to provide efficient and reliable online notary services. To ensure smooth operations and accommodate all our clients effectively, we ahev established the following cancellation and refund policy.
Appointment Deposit
When scheduling your notary appointment, a deposit of $25 is required to secure your desired time slot. The deposit will be deducted from the total cost of your notary service upon completion. The deposit can be paid when booking your service, and the appointment will be confirmed upon receipt of the deposit.
Cancellations & No Shows
Notification of Cancellation:
If you are unable to attend your scheduled appointment, we kindly request that you notify us at least 24 hours in advance. This allows us to offer the appointment slot to another client who may be in need of our services. You can contact us via phone at 516-606-3322 or email at remotelynotary@gmail.com
No-Shows:
A "no show" occurs when the signer fails to show up for a scheduled appointment without prior notification or cancels with less than 24 hours notice. In such cases, the appointment deposit is forfeited for the first occurrence of a no-show or less than 24 hour cancellation. We understand that unforeseen circumstances can arise, therefore, we will send you a reminder about the missed appointment and provide an opportunity to reschedule.
Refunds
Refund Eligibility:
All notary services, once provided, may not be eligible for a refund due to the nature of the service. These services include but are not limited to completed notarizations or notary acts that have been executed and finalized. Refunds will only be considered for payments made in advance for notary services that have not yet been rendered.
Refundable Circumstances:
1) Appointment Cancellation: If you provide a minimum of 24 hours notice for appointment cancellation, any payment made in advance, excluding the non-refundable deposit, will be eligible for a refund.
2) Service Unavailability: If we are unable to fulfill the notary service due to unforeseen circumstances or an issue on our end, a full refund, including the non-refundable deposit, will be provided.
Refund Request:
Refund requests must be submitted via email at remotelynotary@gmail.com within 3 days from the original payment date. Refunds will be processed using the original payment method, please allow a reasonable processing time for the refund to be reflected in your account. Note that the timeframe for the refund to appear may vary depending on your financial institution.